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Head of ECommerce Business Performance

CHARLES & KEITH GROUP

SingaporeFull-timeOn-site

Posted 11 May 2026

About this role

The role is responsible for owning the end-to-end performance narrative across traffic, conversion, and sales to drive business enablement. This includes creating operational forecasts, monitoring KPIs, and aligning cross-functional teams to translate insights into actionable business outcomes. Candidates need at least 8 years of experience in ECommerce, retail analytics, or a related field with proven capability in business modelling and forecasting. Proficiency in tools like GA4, Looker, and PowerBI, along with a strong understanding of ECommerce KPIs, is required.

What they're looking for

ECommerce ForecastingBusiness ModellingKPI Framework DevelopmentDigital Performance OptimisationData AnalysisCross-functional LeadershipStakeholder ManagementBusiness Intelligence

Frequently asked questions

What does a Head of ECommerce Business Performance at CHARLES & KEITH GROUP do?

The role is responsible for owning the end-to-end performance narrative across traffic, conversion, and sales to drive business enablement. This includes creating operational forecasts, monitoring KPIs, and aligning cross-functional teams to translate insights into actionable business outcomes. Cand…

What skills does this Head of ECommerce Business Performance role need?

Key skills for this role include ECommerce Forecasting, Business Modelling, KPI Framework Development, Digital Performance Optimisation, Data Analysis, Cross-functional Leadership.

How much does a Head of ECommerce Business Performance at CHARLES & KEITH GROUP pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Head of ECommerce Business Performance role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Head of ECommerce Business Performance role?

You can apply directly on CHARLES & KEITH GROUP's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.