Sales Manager

Job Summary Lead and manage the sales team to drive revenue growth by promoting beauty and wellness services, achieving sales targets, and delivering excellent customer experiences. Responsibilities Lead and manage the sales team to achieve monthly sales targets and increase revenue Promote beauty packages, hair, nail, facial, and massage services to attract and retain customers Build and maintain strong customer relationships to encourage repeat business Train and motivate staff on effective sales techniques and customer service practices Handle customer enquiries, complaints, and feedback professionally to ensure satisfaction Prepare detailed sales reports and monitor team performance to identify improvement areas Collaborate with operations staff to ensure smooth daily business functions Utilize basic computer skills to maintain sales reports and customer records accurately Required competencies and certifications Minimum 2 years of sales experience in beauty industry, hair, spa, or related industry Proven ability to lead and manage a sales team effectively Strong sales and marketing skills applied to beauty and wellness services Good communication and customer service skills to engage clients and resolve issues Availability to work on weekends and public holidays as required Basic computer proficiency for sales reporting and record keeping