Senior Operations / Operations Executive (Shipping & Containers)

Job Description: 1. Responsible for accepting customer booking requests, confirming customer booking requirements, and handling customer service; 2. Responsible for import containers for all company routes, verifying import data in the system, and notifying customers; 3. Coordinate and arrange transshipment of incoming cargoes via Singapore to various global destinations; 4. Responsible for the documentation operations related to export and transshipment on all company routes, including the creation, modification, and management of bills of lading; 5. Assist in the daily scheduling, management of containers; 6. Provide valuable support in sales activities related to the shipping and container business. Help in building and maintaining strong customer relationships as part of the sales process. Job requirement: 1. Minimum qualification: Diploma or equivalent; 2. Shipping line working experience is preferred; 3. Proficiency in Microsoft Excel and Word; 4. Strong interpersonal skills with a team-oriented attitude; 5. Knowledge of international shipping regulations and logistics processes is a plus. 6. A customer-focused mindset with a commitment to providing high-quality service and support. 7. A positive attitude and eagerness to learn, grow, and contribute to the company’s success. 8.Fluent in both written and spoken English and Chinese, as the role requires regular communication with Chinese-speaking customers.