About this role
Key Responsibilities · Gather, analyze, and document business and functional requirements. · Facilitate workshops and align stakeholders on scope and priorities. · Translate requirements into user stories, process flows, and solution specifications. · Support delivery execution across SIT, UAT, deployment, and change management. · Drive requirement clarity, scope control, and issue resolution. · Contribute to process improvement and reusable delivery assets. Requirements · 1–5+ years of Business Analyst experience. · Experience in ITSM / Enterprise Service Management projects. · Familiarity with Incident, Request, Change, and Problem Management processes. · Strong stakeholder management and communication skills. · Experience with Agile / SDLC delivery. Preferred · ITIL knowledge. · Experience in banking or large enterprise environments. · Exposure to SaaS and integration projects. What Success Looks Like Proactive ownership, structured thinking, strong stakeholder engagement, and consistent delivery outcomes.
What they're looking for
Business Requirements DocumentProcess Improvementbusiness management experienceAgile
About Cloudwise Pte. Ltd.
Industry: Information & communications
Frequently asked questions
What does a Itsm-Business Analyst at Cloudwise Pte. Ltd. do?
Key Responsibilities · Gather, analyze, and document business and functional requirements. · Facilitate workshops and align stakeholders on scope and priorities. · Translate requirements into user stories, process flows, and solution specifications. · Support delivery execution across SIT, UAT, depl…
What skills does this Itsm-Business Analyst role need?
Key skills for this role include Business Requirements Document, Process Improvement, business management experience, Agile.
How much does a Itsm-Business Analyst at Cloudwise Pte. Ltd. pay?
This role lists a salary of S$4,000 – S$6,000 per month.
Is this Itsm-Business Analyst role remote, hybrid, or on-site?
The listing is based in Islandwide. Check the posting for remote or hybrid options.
How do I apply for this Itsm-Business Analyst role?
You can apply directly on Cloudwise Pte. Ltd.'s careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.