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Servicenow Consultant - Cognizant

Cognizant

SingaporeFull-time

Posted 18 Jul 2026

About this role

Role Overview The ServiceNow Business Process Consultant / Business Analyst - Customer Service Management (CSM) is a pivotal consulting role responsible for analysing, designing, and optimising customer service business processes on the ServiceNow platform. You will bridge the gap between customer service business stakeholders and technical delivery teams - developing business transformation strategies, driving requirements, and translating client needs into fit-for-purpose ServiceNow CSM solut…

Frequently asked questions

What does a Servicenow Consultant - Cognizant at Cognizant do?

Role Overview The ServiceNow Business Process Consultant / Business Analyst - Customer Service Management (CSM) is a pivotal consulting role responsible for analysing, designing, and optimising customer service business processes on the ServiceNow platform. You will bridge the gap between customer s…

How much does a Servicenow Consultant - Cognizant at Cognizant pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Servicenow Consultant - Cognizant role remote, hybrid, or on-site?

The listing is based in Singapore. Check the posting for remote or hybrid options.

How do I apply for this Servicenow Consultant - Cognizant role?

You can apply directly on Cognizant's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.