Part-Time Customer Support

Job Description Job Title: Assistant, Admin & Customer Service Department: Operations / Customer Experience Working Hours: Monday to Friday, 9.00am – 6.00pm Payment: $12 per hour Start Date: Immediate Period: July 2026 - December 2026 Hiring Status: Urgent / Immediate Vacancy Weekly commitment: min 3 days per week Job Scope & Responsibilities The Assistant, Admin & Customer Service supports day-to-day administrative and customer coordination activities, including: ReNewNGo (RNG): Call customers to arrange delivery timings. Remarketing (RMA): Contact customers to coordinate product replacement or repair. E-Commerce Fulfilment & Binning: Support e-commerce fulfilment activities. Assist with binning and basic stock organisation. Perform general administrative duties such as data entry, documentation, filing, and system updates. Handle customer enquiries in a professional and courteous manner. Carry out other routine operational tasks as assigned. Requirements Comfortable communicating with customers over the phone. Basic computer literacy (Microsoft Office). Detail-oriented, organised, and responsible. Able to follow standard operating procedures accurately. Able to start work immediately. Prior admin, customer service, or operations experience is an advantage but not required.