Daily Operations Manager Cum Dispatch Rider

Job Summary We are seeking an Operations Manager cum Dispatch Rider to collect, sort, and deliver documents, manage a team of riders, and ensure timely forwarding of redemption monies to banks. Responsibilities Collect documents from clients' offices accurately and efficiently to support operational workflows Sort documents systematically to ensure proper delivery and processing Deliver sorted documents to banks and law firms punctually to meet client and regulatory deadlines Execute options and completions as part of daily operational tasks to support legal processes Forward redemption monies to banks before 10am daily to ensure timely financial transactions Plan daily schedules and coordinate a team of riders to optimize delivery routes and team performance Manage and lead the team of riders to maintain high service standards and operational efficiency Adapt quickly to dynamic work situations by multitasking and making fast, effective decisions under pressure Take ownership of assigned work to ensure accountability and quality outcomes Required competencies and certifications Own a personal bike to perform delivery duties Demonstrate relevant experience managing a team to lead operational staff effectively Preferred competencies and qualifications Experience in the legal industry, specifically conveyancing, to better understand document handling requirements