Key Account Controller / Operations Executive

We are seeking a Key Account Controller / Operations Executive to manage end-to-end sea freight operations. The ideal candidate will have strong industry knowledge, with hands-on experience handling both import and export shipments while working closely with customers, shipping lines, and booking agents to ensure smooth and efficient operations. Key Responsibilities: Manage and oversee end-to-end import and export sea freight operations. Coordinate directly with customers, shipping lines, and booking agents to ensure smooth shipment processes. Handle shipment documentation, bookings, and operational follow-ups. Maintain strong client relationships and provide timely updates throughout the shipment lifecycle. Ensure operational accuracy, compliance, and adherence to internal processes. Monitor shipment progress, resolve issues proactively, and maintain service quality standards. Requirements: Minimum 5 years of experience in logistics, with strong exposure to sea freight operations. Proven experience handling both import and export processes. Knowledge of Southeast Asia logistics markets and shipping practices. Solid industry experience with the ability to work independently in a senior operational role. Hands-on experience liaising with customers, shipping lines, and booking agents. Experience using CargoWise is a strong advantage. Strong organizational, problem-solving, and communication skills. Detail-oriented with the ability to manage multiple shipments simultaneously. Prior experience in a Key Account, Operations, or Sea Freight Controller role is preferred. Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each job move, and your past and expected salary. We regret to inform that only shortlisted candidates will be notified. By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf. EA Personnel Number: Felicia Giovani (R2199602) MOM EA License: 19C9782 Cultivar Asia Pte Ltd