Manager

Key Responsibilities: * Supervise and manage the daily operations of the business. * Lead, coach, and motivate employees to achieve operational excellence. * Recruit, interview, train, and evaluate staff in collaboration with the Human Resources department. * Prepare employee work schedules and ensure adequate manpower planning. * Handle customer feedback, complaints, and service recovery professionally. * Monitor staff performance and implement continuous improvement initiatives. * Ensure compliance with workplace safety regulations and company policies. * Maintain inventory control and oversee procurement of operational supplies. * Prepare operational reports and recommend strategies to improve business performance.