About this role
Role: Assistant Manager, Data Analyst Location: Singapore Responsibilities: Customer Experience & Journey Analytics - End-to-end analytics for priority journeys (e.g., Voice of Customer, Feedback acquisition, onboarding, billing, service, retention). - Build CX scorecard Dashboards linking journey health to business outcomes such as churn and ARPU. - Create diagnostic drill-downs to identify root causes and quantify improvement opportunities. - Train and Maintain AI/LLM models for auto topic classification among…
What they're looking for
Responsibilities
- •End-to-end analytics for priority journeys (e.g., Voice of Customer, Feedback acquisition, onboarding, billing, service, retention)
- •Build CX scorecard Dashboards linking journey health to business outcomes such as churn and ARPU
- •Create diagnostic drill-downs to identify root causes and quantify improvement opportunities
- •Train and Maintain AI/LLM models for auto topic classification
Frequently asked questions
What does a Assistant Manager, Data Analyst at Cygnify do?
Role: Assistant Manager, Data Analyst Location: Singapore Responsibilities: Customer Experience & Journey Analytics - End-to-end analytics for priority journeys (e.g., Voice of Customer, Feedback acquisition, onboarding, billing, service, retention). - Build CX scorecard Dashboards linking journey h…
How much does a Assistant Manager, Data Analyst at Cygnify pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Assistant Manager, Data Analyst role remote, hybrid, or on-site?
The listing is based in Singapore. Check the posting for remote or hybrid options.
How do I apply for this Assistant Manager, Data Analyst role?
You can apply directly on Cygnify's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.