Test Program Manager - AML/KYC Bank Compliance Technology Applications

About the Role We are seeking an experienced Test Program Manager to lead and oversee testing delivery for a large-scale Compliance Technology portfolio, with a focus on AML, KYC, Transaction Monitoring, and Financial Crime applications . This role is responsible for managing end-to-end testing services across multiple vendors, ensuring testing quality, governance, delivery excellence, and continuous improvement within a complex enterprise banking environment. The successful candidate will work closely with business, technology, infrastructure, security, and external testing partners to drive successful testing outcomes. Key Responsibilities Lead and manage end-to-end testing delivery for Compliance Technology initiatives. Oversee day-to-day testing services delivered by external testing vendors. Review, provide feedback on, and approve test strategies, test plans, and testing deliverables. Ensure alignment with enterprise testing standards, methodologies, governance requirements, and audit expectations. Coordinate with stakeholders to manage testing scope, timelines, risks, dependencies, and change impacts. Serve as the primary escalation point for testing-related issues and delivery concerns. Monitor and report testing progress, quality metrics, SLAs, KPIs, and overall delivery performance. Drive planning and coordination of testing activities across multiple projects and workstreams. Collaborate with Test Engineering teams to define and implement domain-specific testing requirements. Build strong relationships with internal stakeholders and external testing partners to ensure successful delivery. Gather stakeholder feedback and identify opportunities for testing transformation, automation, and process improvement. Support innovation initiatives including the adoption of modern testing practices and AI/GenAI testing capabilities. Requirements Education Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline. Experience Minimum 10 years of experience in Test Management, Test Delivery, or a related role within large and complex organizations. Proven experience managing end-to-end testing services delivered by multiple vendors. Strong experience working within banking, financial services, compliance technology, or financial crime domains. Demonstrated success managing enterprise-scale testing programs across Agile, Hybrid Agile, Waterfall, and DevOps environments. Experience leading geographically distributed and culturally diverse teams. Technical & Domain Expertise AML/KYC & Financial Crime Systems Strong hands-on knowledge of: AML/KYC platforms Transaction Monitoring systems Financial Crime Compliance applications Experience with solutions such as: NetReveal (Detica) Actimize Mantas Other AML, KYC, sanctions screening, and transaction monitoring platforms Testing Tools Experience with one or more of the following: HP ALM / Quality Center UFT / QTP LoadRunner Performance Center SiteScope Tosca Selenium Jira Other enterprise testing and automation tools Emerging Technologies Exposure to AI/GenAI testing approaches, frameworks, and validation methodologies. Experience evaluating AI model outputs, maintaining AI testing tools, and supporting quality improvement initiatives is advantageous. Key Competencies Strong stakeholder management and vendor management skills. Excellent analytical, problem-solving, and decision-making capabilities. Strong understanding of testing governance, quality assurance frameworks, and test lifecycle management. Excellent communication, presentation, and relationship management skills. High degree of professionalism, integrity, accountability, and teamwork. Ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications PMP certification. ISTQB or equivalent testing certifications. Knowledge of Test Maturity Model Integration (TMMi). Experience driving testing transformation, automation, and quality engineering initiatives. Why Join? Opportunity to lead testing for mission-critical AML/KYC and Financial Crime technology programs. Work within a large-scale, enterprise banking technology environment. Collaborate with regional and global stakeholders on strategic transformation initiatives. Drive innovation in quality engineering, automation, and AI-enabled testing practices. Keywords: Test Program Manager, Test Manager, AML, KYC, Financial Crime, Transaction Monitoring, Actimize, Mantas, NetReveal, …