Analyst, Application Support Engineer, Institutional Banking Group Technology, Technology and Operations (Unfilled)

Provide 24/7 IT operational support, including incident management, batch job monitoring, and disaster recovery coordination. Lead post-event problem reviews and ensure effective communication with stakeholders during critical issues. Candidates must be prepared to work in rotational shifts, including weekends and holidays. The role requires strong coordination skills, the ability to implement automation for continuous improvement, and experience in mentoring staff.