About this role
What they're looking for
Frequently asked questions
What does a AVP, Senior Customer Relations Manager, Customer Centre, Group CSH, Group COO at DBS Bank do?
Manage and develop the Customer Relations team to ensure high service standards and the achievement of KPIs and SLAs. Oversee day-to-day operations, identify root causes of complaints, and implement proactive measures to enhance customer experience. Requires at least 5 years of experience managing t…
What skills does this AVP, Senior Customer Relations Manager, Customer Centre, Group CSH, Group COO role need?
Key skills for this role include Customer Relationship Management, Telephony Operations, Complaint Management, Process Improvement, Team Leadership, Stakeholder Reporting.
How much does a AVP, Senior Customer Relations Manager, Customer Centre, Group CSH, Group COO at DBS Bank pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this AVP, Senior Customer Relations Manager, Customer Centre, Group CSH, Group COO role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this AVP, Senior Customer Relations Manager, Customer Centre, Group CSH, Group COO role?
You can apply directly on DBS Bank's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.