About this role
Manage and coordinate significant digital incidents for the Consumer Banking Group to minimize customer and business impact. Drive root cause analysis and process optimization to reduce the frequency of recurring technology-related issues.
Requires a minimum of 8 years of experience in production support or incident management with a strong understanding of banking products. Must possess excellent analytical skills and the ability to communicate complex issues to senior management under pressure.
What they're looking for
Incident ManagementProduction SupportRoot Cause AnalysisStakeholder ManagementData AnalysisRisk AwarenessProcess ImprovementDigital Banking
Frequently asked questions
What does a AVP/Senior Associate, CBG Incident Manager, Digital Incident & SR Management, Consumer Banking Group at DBS Bank do?
Manage and coordinate significant digital incidents for the Consumer Banking Group to minimize customer and business impact. Drive root cause analysis and process optimization to reduce the frequency of recurring technology-related issues. Requires a minimum of 8 years of experience in production su…
What skills does this AVP/Senior Associate, CBG Incident Manager, Digital Incident & SR Management, Consumer Banking Group role need?
Key skills for this role include Incident Management, Production Support, Root Cause Analysis, Stakeholder Management, Data Analysis, Risk Awareness.
How much does a AVP/Senior Associate, CBG Incident Manager, Digital Incident & SR Management, Consumer Banking Group at DBS Bank pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this AVP/Senior Associate, CBG Incident Manager, Digital Incident & SR Management, Consumer Banking Group role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this AVP/Senior Associate, CBG Incident Manager, Digital Incident & SR Management, Consumer Banking Group role?
You can apply directly on DBS Bank's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.