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Associate Vice President, Key Account Management

Deutsche Börse Group

SingaporeFull-timeOn-site

Posted 20 Jun 2026

About this role

Provide L1 technical support and perform deep-dive troubleshooting to ensure system stability and SLA compliance. Act as the primary point of contact for clients regarding BAU matters and lead root cause analysis for long-term solutions. Requires a university degree and at least 4 years of experience with fluency in both French and English. Previous experience in the fund industry, transfer agency, or client onboarding is highly advantageous.

What they're looking for

L1 SupportTechnical TroubleshootingRoot Cause AnalysisClient CommunicationSLA MonitoringUAT/PROD Release ManagementFrench FluencyEnglish Fluency

Frequently asked questions

What does a Associate Vice President, Key Account Management at Deutsche Börse Group do?

Provide L1 technical support and perform deep-dive troubleshooting to ensure system stability and SLA compliance. Act as the primary point of contact for clients regarding BAU matters and lead root cause analysis for long-term solutions. Requires a university degree and at least 4 years of experienc…

What skills does this Associate Vice President, Key Account Management role need?

Key skills for this role include L1 Support, Technical Troubleshooting, Root Cause Analysis, Client Communication, SLA Monitoring, UAT/PROD Release Management.

How much does a Associate Vice President, Key Account Management at Deutsche Börse Group pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Associate Vice President, Key Account Management role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Associate Vice President, Key Account Management role?

You can apply directly on Deutsche Börse Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.