About this role
DHL Global Forwarding Singapore Pte Ltd is seeking a capable Customer Operations Specialist to act as the primary contact for semiconductor and capital equipment customers, managing relationships, inquiries, shipments, escalations and service recovery. You will coordinate end-to-end shipments, monitor milestones, and ensure documentation and customs clearance. In this role you will drive operational excellence by adhering to SOPs, monitoring KPIs and implementing process improvements, while J-1…
Frequently asked questions
What does a Senior Air Freight Import & Customer Success Lead at DHL Global Forwarding Singapore Pte Ltd do?
DHL Global Forwarding Singapore Pte Ltd is seeking a capable Customer Operations Specialist to act as the primary contact for semiconductor and capital equipment customers, managing relationships, inquiries, shipments, escalations and service recovery. You will coordinate end-to-end shipments, monit…
How much does a Senior Air Freight Import & Customer Success Lead at DHL Global Forwarding Singapore Pte Ltd pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Senior Air Freight Import & Customer Success Lead role remote, hybrid, or on-site?
The listing is based in Singapore. Check the posting for remote or hybrid options.
How do I apply for this Senior Air Freight Import & Customer Success Lead role?
You can apply directly on DHL Global Forwarding Singapore Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.