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Sr. Customer Success Manager, Global Accounts (APAC)

Digital Realty

SingaporeFull-timeHybrid

Posted 9 May 2026

About this role

Lead strategic end-to-end customer success engagements for critical global accounts across the APAC region. Serve as a trusted advisor to customers and a partner to operations leadership to ensure long-term partnerships and predictable execution. Requires a bachelor's degree in engineering or a related data center discipline and at least 7 years of customer-facing experience in infrastructure services. Candidates must demonstrate executive presence and the ability to manage complex global enterprise customers within matrix organizations.

What they're looking for

Customer Success ManagementStrategic EngagementExecutive PresenceOperational CredibilityStakeholder ManagementInfluence Without AuthorityService ManagementEnterprise Account Management

Frequently asked questions

What does a Sr. Customer Success Manager, Global Accounts (APAC) at Digital Realty do?

Lead strategic end-to-end customer success engagements for critical global accounts across the APAC region. Serve as a trusted advisor to customers and a partner to operations leadership to ensure long-term partnerships and predictable execution. Requires a bachelor's degree in engineering or a rela…

What skills does this Sr. Customer Success Manager, Global Accounts (APAC) role need?

Key skills for this role include Customer Success Management, Strategic Engagement, Executive Presence, Operational Credibility, Stakeholder Management, Influence Without Authority.

How much does a Sr. Customer Success Manager, Global Accounts (APAC) at Digital Realty pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Sr. Customer Success Manager, Global Accounts (APAC) role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Sr. Customer Success Manager, Global Accounts (APAC) role?

You can apply directly on Digital Realty's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.