Restaurant Manager / Assistant Restaurant Manager

Job Summary Join our fast-food Yakiniku Like restaurant team to deliver excellent Japanese BBQ dining experiences. Gain valuable skills in customer service, food preparation, and team collaboration while enjoying benefits. Responsibilities Greet customers warmly and provide clear menu information to enhance their dining experience Accurately input customer orders into the point-of-sale system and process payments efficiently Prepare food items such as meat platters, soups, and salads by following cooking instructions and safety standards Maintain restaurant cleanliness by clearing tables, returning trays, sweeping and mopping floors, washing utensils, and servicing the area daily Wash and maintain roasters, including correctly installing and removing roaster parts Adhere to corporate dress code by maintaining a neat and tidy appearance with uniform compliance Communicate clearly with team members and management to coordinate work schedules, train new employees, and resolve workplace issues Address guest concerns and complaints professionally to resolve problems according to restaurant policies Manage inventory and stock levels by placing orders and inputting purchase data into the system Manage and standardize SOP through training, observations, and follow-up Support management in hiring and training new team members Manage staff well-being by coordinating break times and off days Conduct team briefings to share best practices and reinforce expectations Assist with opening and closing shifts and prepare daily sales reports Plan staff schedules and manage payroll Preferred competencies and qualifications Previous experience in restaurant service, cashier duties, or supervisory roles Other Information Flexible work schedule including nights, weekends, and holidays Hospitality-first focus: viewing complaints as opportunities to build loyalty Calm under pressure: maintaining composure during peak rushes or staff shortages Proactive problem solving: anticipating operational bottlenecks to maintain customer experience Empathetic accountability: supporting staff growth while upholding service standards Lead-by-example mentality: assisting with dishwashing or food running during busy periods Transparent communication: providing direct feedback to align the fast-paced environment