Operation Manager

The Operation Manager will provide strategic leadership for daily warehouse operations, ensuring adherence to SOPs and KPIs, while defining and implementing new strategies and technologies to drive performance. Responsibilities also include overseeing the accurate collection, handling, sorting, and dispatch of all goods, alongside enforcing security and safety controls. The role requires monitoring department budgetary control and optimizing resource utilization, while constantly seeking process improvements to exceed service standards. Additionally, the manager must establish a positive team culture, facilitate best practice sharing, and provide on-the-job training to enhance staff productivity.