Field Services Engineer

Position Description: Mainly in charge of CMPT pad engagements and issue resolution with South East Asia customers. Job scope: Product promotion with Account managers by providing product introduction, demo coordination and technical suggestions. Project engagement of CMP pad with customers by supporting on-site demo and after-sales technical customer service. Product performance issue resolution and troubleshooting by communicating with internal stakeholders and customers and to drive for quality improvement to meet customers’ expectations. Develop and sustain Customer relationship and intimacy. Deep dive in market trend, customer intelligence and competitive landscape. Flexible working hours to support urgent cases at customers’ site. Requirements and Education: Bachelor’s Degree and above in engineering related field. At least 2-year work experience in Semiconductor industry and in CMP related field is a plus. Fluent in English to communicate with skateholders. Familiar with office system such as Excel, Word, Power point, JMP and AI. A person with good communication skills and a disciplined and self-motivated team player is preferred. Value the skills to handle multiple and challenging tasks.