About this role
Provide Level 2 technical support for AV systems, end-user computing devices, and IT infrastructure. Manage hardware installations, software deployments, and escalated incidents to ensure resolution within SLA targets.
Requires at least 1 year of experience in technical AV support or field services with strong knowledge of Microsoft 365 and Active Directory. Candidates must be able to troubleshoot hardware and networking issues and be willing to travel between sites.
What they're looking for
AV SupportMicrosoft 365Active DirectoryHardware TroubleshootingBasic NetworkingITSM ToolsITIL ProcessesWindows Environment
Frequently asked questions
What does a Level 2 Field Technician - Workplace Technology Solutions at DVI Solution do?
Provide Level 2 technical support for AV systems, end-user computing devices, and IT infrastructure. Manage hardware installations, software deployments, and escalated incidents to ensure resolution within SLA targets. Requires at least 1 year of experience in technical AV support or field services …
What skills does this Level 2 Field Technician - Workplace Technology Solutions role need?
Key skills for this role include AV Support, Microsoft 365, Active Directory, Hardware Troubleshooting, Basic Networking, ITSM Tools.
How much does a Level 2 Field Technician - Workplace Technology Solutions at DVI Solution pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Level 2 Field Technician - Workplace Technology Solutions role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Level 2 Field Technician - Workplace Technology Solutions role?
You can apply directly on DVI Solution's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.