About this role
The coordinator manages and oversees incident, problem, and change request processes within the ITSM framework to ensure high-quality service delivery. Key duties include governing process workflows, leading root cause analysis, and coordinating major incident communications.
Candidates need at least 5 years of industry experience, with 2+ years specifically in ITSM incident, problem, and change management. Proficiency in ITSM platforms and ITIL principles is required, with ITIL Foundation certification preferred.
What they're looking for
Incident ManagementProblem ManagementChange ManagementITSMITILServiceNowBMC RemedyJira Service Management
Frequently asked questions
What does a IPC Coordinator at DXC Technology do?
The coordinator manages and oversees incident, problem, and change request processes within the ITSM framework to ensure high-quality service delivery. Key duties include governing process workflows, leading root cause analysis, and coordinating major incident communications. Candidates need at leas…
What skills does this IPC Coordinator role need?
Key skills for this role include Incident Management, Problem Management, Change Management, ITSM, ITIL, ServiceNow.
How much does a IPC Coordinator at DXC Technology pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this IPC Coordinator role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this IPC Coordinator role?
You can apply directly on DXC Technology's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.