Centre Executive (365 Upper Serangoon) (6-Months Maternity Cover)

Working Location: 365 Upper Serangoon The Administrative Executive will be responsible to the Centre Leader for all administrative details related to the day-to-day operations of the centre and provide customer care services to students and their parents during their stay with the school. Job Roles & Responsibilities 1. Administration: Support the centre with data entry of child transactions into Little Lives and ECDA CMS system. This includes: • Child Transactions: Enrolment, Withdrawal, Transfer, Change of Program, Student Pass Application, Promotion of Children • Subsidy applications in CMS for all new and existing cases • Update of school fees changes in CMS at child level (yearly) • Update of vacancy status in CMS • Retrieval of documents for audit purpose • Handles queries from existing and new parents and provide support whenever needed • Liaise with both external and internal stakeholders such as ECDA subsidy officers, licensing officers, financial assistance officers to facilitate and resolve enrolment and subsidy/financial assistance application issues • Responsible for proper storage of stationary and uniforms • Perform general clerical duties • Support operational work flow • Upkeeping of children's P file 2. Enrolment: • Maintaining a waiting list, calling parents up for enrolment when a vacancy arises • Follow up with parents on the documents needed for enrolment • Planning of orientation sessions for new enrolment 3. Finance: • Issuing of ad-hoc invoices, e.g. first-time payment, uniforms purchase etc • Checking of monthly fee invoices • Creating of monthly GIRO deduction listing, updating of monthly payment • GSII monthly reconciliation • Adding the correct subsidies discount for each child • Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments in CMS • Petty cash handling 4. Customer Service • Meet and greet parents, students and visitors at the school • Provide proper information about school fees and programs • Handle calls/emails/walk-ins enquiries from existing and new parents • Taking charge of the centre's inbox 5. Procurement • Purchase items from suppliers for capital expenditures, kitchen, stationery, events, etc Prepare Expenditure Requisition Forms and obtain price quotations from suppliers Job Requirements • Minimum 3 GCE ‘O’ levels with at least B4 in English and credit in a second language • At least 2 years of experience in an administrative role • Good interpersonal skills, able to relate to people from different culture and languages • Good written and verbal communication skills • Able to work independently, multi-task and adapt quickly in a fast-paced environment • Able to handle confidential information with discretion and integrity • Proficient in MSOffice Applications We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in via APPLY NOW button.