Customer Service Admin (Automotive)

Well Established Company Basic $2,400 – $2,600 + Variable Bonus Working location: Queenstown Working Days: Monday - Friday Working Hours: 8.00am - 6.00pm Job descriptions: Handle customer enquiries and arrange appointments Coordinate customer check-ins, waiting lounge arrangements, and shuttle services, and inform service teams of arrivals Manage incoming mail, parcels, and payment collections, and keep the customer area clean and organised Prepare monthly reports, invoices, job orders, and other administrative records Support aftersales operations, including quotations, purchase orders, invoicing, and service coordination Check vehicle service and recall status, request and track parts orders, and coordinate parts delivery Arrange vehicle pickup and delivery, and follow up on jobs waiting for parts Verify and summarise retail transactions for accounting purposes Conduct customer follow-ups for satisfaction surveys (NPS) and maintain warranty/service records Other ad hoc duties as assigned Requirements: Minimum GCE ‘O’ level with 2 years of Customer Service experience preferred. Experience in Automotive industry and Autoline system would be an added advantage. Candidates are encouraged to apply this position via Apply Now button with the following information in the resume: Work experiences and job responsibilities Current and Expected salary Reason for leaving Date of availability Education background We regret that only shortlisted candidates will be contacted. NG JYA YEE (R23119014) EA Recruitment Pte Ltd EA License No: 21C0492