Service Technician

Job Summary Perform maintenance, troubleshooting, installation, and repair of refrigeration chillers while coordinating with clients and contractors to ensure timely service and high-quality outcomes. Responsibilities Perform service activities related to refrigeration chillers to maintain optimal operation Troubleshoot, service, install, retrofit, and repair refrigeration chillers to resolve issues and improve system performance Coordinate with clients to provide timely updates on repair progress and service schedules Prepare detailed service reports documenting maintenance, commissioning, health checks, and overhaul activities Participate in machine commissioning, health checks, and overhauls to ensure equipment reliability Develop new service support solutions for existing clients to enhance customer satisfaction Travel locally and overseas to perform on-site service and maintenance tasks Support hot work activities including brazing and welding to facilitate repairs and installations Coordinate and support contractors to ensure smooth project execution Perform ad-hoc duties and provide support as needed to meet operational requirements Maintain a clean and safe work environment, accepting hands-on tasks that may involve dirty or oily conditions Required competencies and certifications Minimum ITE technical qualification Minimum 1 year of relevant experience in refrigeration chiller service and maintenance Preferred competencies and qualifications Proficient in Microsoft Office applications to prepare reports and communicate effectively Basic skills in web design and 2D drawing to support technical documentation and service planning Demonstrate a can-do attitude with hands-on approach to technical tasks Apply strong analytical skills and problem-solving abilities to diagnose and resolve equipment issues Work independently and learn quickly to adapt to new challenges and technologies