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Senior Manager, B2B Partner & Traveler Experience – APAC (TPSP)

Expedia Group

SingaporeFull-timeHybrid

Posted 18 Jun 2026

About this role

Lead the design and execution of Expedia's B2B servicing strategy for demand partners across the APAC region. Collaborate with commercial and operations teams to improve operational performance, reduce escalations, and enhance the traveler and partner experience. Requires over 10 years of experience in customer experience or care, preferably within the travel industry and working with call centers. Must have a strong background in B2B operations across APAC markets and the ability to lead complex cross-functional initiatives.

What they're looking for

B2B Servicing StrategyCustomer Experience ManagementOperational Performance ImprovementStakeholder ManagementAPAC Market AnalysisPeople ManagementCross-functional LeadershipAnalytical Capabilities

Frequently asked questions

What does a Senior Manager, B2B Partner & Traveler Experience – APAC (TPSP) at Expedia Group do?

Lead the design and execution of Expedia's B2B servicing strategy for demand partners across the APAC region. Collaborate with commercial and operations teams to improve operational performance, reduce escalations, and enhance the traveler and partner experience. Requires over 10 years of experience…

What skills does this Senior Manager, B2B Partner & Traveler Experience – APAC (TPSP) role need?

Key skills for this role include B2B Servicing Strategy, Customer Experience Management, Operational Performance Improvement, Stakeholder Management, APAC Market Analysis, People Management.

How much does a Senior Manager, B2B Partner & Traveler Experience – APAC (TPSP) at Expedia Group pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Manager, B2B Partner & Traveler Experience – APAC (TPSP) role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Senior Manager, B2B Partner & Traveler Experience – APAC (TPSP) role?

You can apply directly on Expedia Group's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.