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Senior Data Analyst, Retention & CRM

ExpressVPN

SingaporeFull-timeOn-site

Posted 24 Jun 2026

About this role

The role focuses on driving business impact through retention and CRM analytics, specifically reducing churn and increasing upsells. You will partner with cross-functional teams to design experiments, develop dashboards, and translate data into actionable strategic recommendations. Candidates need 5+ years of experience in product, growth, or marketing analytics with proficiency in SQL and Tableau. Experience with CRM tools like Braze and a strong ability to connect data narratives to commercial outcomes are essential.

What they're looking for

SQLTableauProduct AnalyticsGrowth AnalyticsMarketing AnalyticsCRM AnalyticsRetention AnalysisA/B Testing

Frequently asked questions

What does a Senior Data Analyst, Retention & CRM at ExpressVPN do?

The role focuses on driving business impact through retention and CRM analytics, specifically reducing churn and increasing upsells. You will partner with cross-functional teams to design experiments, develop dashboards, and translate data into actionable strategic recommendations. Candidates need 5…

What skills does this Senior Data Analyst, Retention & CRM role need?

Key skills for this role include SQL, Tableau, Product Analytics, Growth Analytics, Marketing Analytics, CRM Analytics.

How much does a Senior Data Analyst, Retention & CRM at ExpressVPN pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Senior Data Analyst, Retention & CRM role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Senior Data Analyst, Retention & CRM role?

You can apply directly on ExpressVPN's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.