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Mgr, Enhanced Services

F5

SingaporeFull-timeHybrid

Posted 26 May 2026

About this role

Supervise Service Delivery Managers and lead the Global Enhanced Services team to ensure consistency in service offerings. Act as a primary escalation point for high-value customers and manage operational results according to the Quality Management System. Requires at least 7 years of management experience in a technical support role and a BA/BS degree. Candidates must demonstrate a proven track record in developing employees and managing advanced enterprise customer situations.

What they're looking for

Team ManagementCustomer SatisfactionService Delivery ManagementEscalation ManagementPerformance EvaluationStrategic CollaborationCase ManagementWorkforce Management

Frequently asked questions

What does a Mgr, Enhanced Services at F5 do?

Supervise Service Delivery Managers and lead the Global Enhanced Services team to ensure consistency in service offerings. Act as a primary escalation point for high-value customers and manage operational results according to the Quality Management System. Requires at least 7 years of management exp…

What skills does this Mgr, Enhanced Services role need?

Key skills for this role include Team Management, Customer Satisfaction, Service Delivery Management, Escalation Management, Performance Evaluation, Strategic Collaboration.

How much does a Mgr, Enhanced Services at F5 pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Mgr, Enhanced Services role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this Mgr, Enhanced Services role?

You can apply directly on F5's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.