Airfreight Operations Executive (Import & Export Documentation)

Handle full end-to-end Air Freight operations, including cargo space booking, terminal coordination, and import/export processing. Prepare and manage critical shipping documentation such as Air Waybills (AWB), permit declarations, and manifest submissions. Provide high-level pre- and post-shipment customer service, ensuring professional handling of enquiries and proactive issue resolution. Liaise with customs authorities and internal teams (Warehouse, Transport, Compliance) to ensure full regulatory adherence and smooth cargo movement. Plan and coordinate specialized logistics for local and overseas exhibitions, events, and high-value movements (DG & VAL cargo). Monitor and track cargo status using internal systems and CCN, providing real-time updates to stakeholders. Assist in sales support activities, including the preparation of freight quotations, client follow-ups, and KPI reporting. Analyze operational data to contribute ideas for process improvements and increased efficiency. Support logistics projects and perform ad-hoc duties as assigned by the management. Requirements: Hold a Diploma or Degree in Logistics, Supply Chain Management, International Trade, or a related field. Demonstrate a strong interest in international trade with a willingness to work flexible hours in a fast-paced environment. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and a high level of attention to detail for data entry. Possess excellent interpersonal skills to work effectively as a team player across diverse departments. Prior experience or knowledge in DG (Dangerous Goods), VAL (Valuable Cargo), or CCN systems is a significant advantage.