Global Operations Center Support Specialist

Support network operations, server hardware, and data centre alerts in a 24x7 shift-based environment. Manage tier-1 monitoring, incident escalation, and coordinate maintenance efforts with internal and external parties. Requires a Diploma or Professional certification in a technical field and at least two years of experience in data centres or critical environment management. Must be proficient in network troubleshooting and comfortable working rotating shifts, including weekends.