Director - Parental Experience

Lead the end-to-end parent experience by overseeing strategic communications, community engagement, and operational service standards. The role focuses on strengthening parent trust and advocacy through coordinated communication frameworks and the integration of parent feedback into school improvements. Requires 10-12 years of professional experience in strategic communications or customer experience, preferably within international schools or premium service sectors. A degree in Communications, Marketing, or a related field is required, with CX certifications being an advantage.