About this role
Provide Level 0 and Level 1 technical support for IT incidents and service requests, ensuring resolution within established SLAs. Manage IT asset lifecycles and provide hands-on support for classroom technology and hardware upgrades.
Requires a diploma or degree in an IT-related field and preferably at least one year of technical service desk experience. Proficiency in Windows, macOS, iOS, and productivity suites like Office 365 and Google Workspace is essential.
What they're looking for
Technical SupportTroubleshootingCustomer ServiceIncident ManagementAsset ManagementWindows 10Apple iOSApple macOS
Frequently asked questions
What does a IT Service Desk Specialist at Flintex Consulting Pte Ltd do?
Provide Level 0 and Level 1 technical support for IT incidents and service requests, ensuring resolution within established SLAs. Manage IT asset lifecycles and provide hands-on support for classroom technology and hardware upgrades. Requires a diploma or degree in an IT-related field and preferably…
What skills does this IT Service Desk Specialist role need?
Key skills for this role include Technical Support, Troubleshooting, Customer Service, Incident Management, Asset Management, Windows 10.
How much does a IT Service Desk Specialist at Flintex Consulting Pte Ltd pay?
This role lists a salary of S$3,000 – S$4,000 per month.
Is this IT Service Desk Specialist role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this IT Service Desk Specialist role?
You can apply directly on Flintex Consulting Pte Ltd's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.