Customer Service Executive

About Us For the Love of Laundry is Singapore’s #1 award-winning & eco-friendly laundry and dry-cleaning company. We are looking for a Customer Service Executive to support our customers and operations. team. What You Will Do Reply to customer enquiries in a polite and helpful manner Follow up on customer feedback, complaints and service issues Work closely with the factory team to resolve customer cases Support drivers on collection and delivery matters Update customer information and case notes in the system Keep customers informed on the status of their orders or issues Provide good service and build strong customer relationships What We Look For Able to speak and write English clearly Friendly, patient and service-oriented Able to handle customer issues calmly and professionally Organised and careful with follow-up Able to work independently and as part of a team Basic computer skills Experience in customer service is a plus What We Offer Stable full-time job Friendly and supportive team Medical benefits Annual leave and other leave benefits Meaningful role with direct customer contact Location: West Singapore Salary: $2,300 to $2,600 Working Hours: Monday to Friday, 9am to 6pm, and alternate Saturday Employment Type: Full-Time Contact: Call 6265 1110 , WhatsApp 9118 7824 or email: kenneth@fortheloveoflaundry.com