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Service Relationship Manager - Singapore

Fortinet

SingaporeFull-timeOn-site

Posted 19 May 2026

About this role

The Service Relationship Manager acts as a trusted advisor to Advanced Support customers, driving adoption and maximizing value through tailored Success Plans. They manage service delivery, handle technical escalations, and collaborate with sales teams to identify revenue opportunities and ensure contract renewals. Candidates should have proven experience in Service Delivery or Customer Success within a technology or SaaS environment. A Bachelor's degree is required, and ITIL certification or technical knowledge in cybersecurity and networking is highly desired.

What they're looking for

Customer Success ManagementService DeliveryRelationship ManagementConsultative SellingTask ManagementAnalytical AbilityStakeholder ManagementConflict Resolution

Frequently asked questions

What does a Service Relationship Manager - Singapore at Fortinet do?

The Service Relationship Manager acts as a trusted advisor to Advanced Support customers, driving adoption and maximizing value through tailored Success Plans. They manage service delivery, handle technical escalations, and collaborate with sales teams to identify revenue opportunities and ensure co…

What skills does this Service Relationship Manager - Singapore role need?

Key skills for this role include Customer Success Management, Service Delivery, Relationship Management, Consultative Selling, Task Management, Analytical Ability.

How much does a Service Relationship Manager - Singapore at Fortinet pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Service Relationship Manager - Singapore role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Service Relationship Manager - Singapore role?

You can apply directly on Fortinet's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.