Clinic Patient Service Associate - City

Job Description: Primary Responsibilities Schedule patient appointments / reminder calls Maintain patient records as per PDPA Act Process billing in Clinic Management System & Insurance portals Process payments and daily cash deposits Identify patients insurance coverage Customer service / support triage for patients Main clinic inventory / checking of stocks Dispensing of medication / with second checker Assist Doctors & Nurses Secondary Responsibilities Perform procedures in treatment room eg Tonometry, Spirometry, Audiometry, ECG, Dressing Maintain proper infection control standards Perform venepunture (with valid phlebotomy certification) Key Skills: Good written and spoken English Good interpersonal skills Good medication knowledge Able to work in a stressful environment with good coping skills Pro-active, patient oriented and progressive Good application of tools for data management & analysis Foster a supportive & compassionate environment for patients Qualifications: Minimum GCE N/O/A Levels, Polytechnic Diploma Minimum 1 year experience in Healthcare/Hospitality setting Available to start immediately or within a month Presentable, able to communicate professionally High-standards of customer service Singapore and PRs Only Interested candidates, please email your detailed resume (MS Word format only) to hadijah@fortressintelligence.com.sg together with your relevant certificates . For enquiries, please call / WhatsApp to 63348311.