About this role
Manage booking requests via hotline, email, and online platforms while ensuring accurate system input and room availability. Support revenue targets through upselling higher category rooms and maintaining brand service standards.
Requires a professional certificate, diploma, or degree in Hospitality/Tourism/Hotel Management. Proven experience in hotel reservations or customer service is an advantage, along with strong communication skills.
What they're looking for
Reservation ManagementCustomer ServiceUpsellingRevenue ManagementCommunication SkillsOTA ManagementBooking Engine OperationReporting
Frequently asked questions
What does a Reservations Officer (Capri, 6months contract) at Frasers Property do?
Manage booking requests via hotline, email, and online platforms while ensuring accurate system input and room availability. Support revenue targets through upselling higher category rooms and maintaining brand service standards. Requires a professional certificate, diploma, or degree in Hospitality…
What skills does this Reservations Officer (Capri, 6months contract) role need?
Key skills for this role include Reservation Management, Customer Service, Upselling, Revenue Management, Communication Skills, OTA Management.
How much does a Reservations Officer (Capri, 6months contract) at Frasers Property pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this Reservations Officer (Capri, 6months contract) role remote, hybrid, or on-site?
This role is on-site, based in Singapore.
How do I apply for this Reservations Officer (Capri, 6months contract) role?
You can apply directly on Frasers Property's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.