Front Desk / Receptionist (Sunday Shift)

A dynamic and friendly language centre based in Novena is looking for a front desk / receptionist. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers. Role : Handle clients inquiries (walk-in, phone, email...) Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations) Welcome students and parents Prepare classrooms between lessons Requirements: 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school Good presentation and customer-oriented Comfortable with clients face to face and over the phone Dynamic, self-driven, professional and reliable Proficient with Office, email