Sales Coordinator

Job Responsibilities Support the sales and order fulfilment process for customers in the following categories: Agents OEM & DOEM Customers SPOT Customers Product Categories Hooks Rods Parts Apparel Products Key Responsibilities - Sales Order Processing Receive and process customer orders. Check product availability, pricing, and delivery schedules with factories. Create and maintain sales orders in ONE FISH (in-house order management system) and SAP. Send order confirmations and order status updates to customers. Order Coordination Follow up on stock availability and production status with factories. Coordinate delivery schedules and shipment arrangements. Monitor order progress to ensure timely fulfilment. Shipping & Documentation Process customer shipping instructions. Coordinate with warehouses and factories for packing arrangements. Liaise with freight forwarders regarding shipment bookings and delivery schedules. Prepare shipping documents, including Sales Invoices and Packing Lists. Payment & Administrative Support Follow up on customer payments when required. Record Accounts Payable (AP) transactions and maintain related records. Ensure accurate and complete filing of sales and shipping documents. Communication& Coordination Facilitate communication between customers, factories, warehouses, and freight forwarders. Resolves order-related issues and provides timely updates to customers and immediate superiors. Requirements Experience in sales coordination, customer service, logistics, or order processing is preferred. Proficiency in Microsoft Excel and Microsoft Office applications. Basic understanding of shipping procedures and Incoterms. Good communication and organizational skills. Able to work independently and manage multiple tasks in a fast-paced environment.