Guest Relations Executive

Job Desciption: To communicate to customers in a polite, courteous and constructive manner and actively promote the services and menu to the guests. Taking reservation and welcoming and attending to the guests me as required. Responsible for the handling of all guest-related matters. Greet guests and escort guests to tables Coordinate the seating of guests and assign guests to tables suitable to the size of each group. Oversee the flow of guests in and out of the Restaurant. Handle all restaurant reservations (including big group booking reservations) on a day-to-day basis, in a prompt and respectful manner Maintain good relations with guests and manage the reception area. Offer menu recommendations upon request. Up-sell additional products when appropriate and add value to guest dining experience Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations. Requirements: Enjoys delivering high quality guest service with a welcoming manner Loves interacting with guests and customers At least 2 year experience working in a restaurant or a hotel background Committed to serving food of the highest quality Good communication and interpersonal skills. Self-motivated, independent yet a good team player. Committed and highly dedicated to roles and responsibilities. Able to work on weekend/ Public Holiday. 5.5 workweek -