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AI & Experience Orchestration Director

Genesys

SingaporeFull-timeHybrid

Posted 17 Jun 2026

About this role

Lead strategic engagements to accelerate the sales and adoption of AI and Experience Orchestration capabilities. Partner with account teams to translate business goals into measurable AI use cases and drive field execution of AI programs. Requires 10 to 12 years of experience in software, cloud, or AI roles with deep expertise in conversational AI and pre-sales. Must possess strong communication skills and the ability to influence senior stakeholders without direct authority.

What they're looking for

AI StrategyExperience OrchestrationPre-salesCustomer Experience TechnologyConversational AIC-level EngagementDeal StrategyTerritory Planning

Frequently asked questions

What does a AI & Experience Orchestration Director at Genesys do?

Lead strategic engagements to accelerate the sales and adoption of AI and Experience Orchestration capabilities. Partner with account teams to translate business goals into measurable AI use cases and drive field execution of AI programs. Requires 10 to 12 years of experience in software, cloud, or …

What skills does this AI & Experience Orchestration Director role need?

Key skills for this role include AI Strategy, Experience Orchestration, Pre-sales, Customer Experience Technology, Conversational AI, C-level Engagement.

How much does a AI & Experience Orchestration Director at Genesys pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this AI & Experience Orchestration Director role remote, hybrid, or on-site?

This role is hybrid, based in Singapore.

How do I apply for this AI & Experience Orchestration Director role?

You can apply directly on Genesys's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.