Account Executive

THE ROLE Your primary responsibilities include assisting the Clients Services team with successful planning and execution of experiential marketing projects, as well building and maintaining strong client relationships and supporting client and agency growth. KEY RESPONSIBILITIES Primary Focus Support the Account Director (and wider team) with Client relationship and Project management Learn (and be a champion) of each client’s business; understanding their products, business priorities/objectives and wider industry sector Contribute solutions to our clients’ most pressing business and brand objectives through effective management of GPJ’s resources and solutions Support the nurturing, retention, and growth of specifically allocated client accounts. Support the Account Director with account plans to document opportunities within client relationships and define strategies and tactics for realizing them Demonstrate account accountability by delivering measurable results and solutions Research and disseminate market and competitive intelligence on an on-going basis Assist (and lead) internal and external briefings Contribute to the company culture Account Management Attend client briefings and project meetings, and create timely and accurate notes and agreed next steps after every client meeting/call Support the presentation of ideas and opportunities to the client Help manage client expectations with regard to workload deliverables against budgets Support with client budgets, including client reporting and reconciliation process Create client reports, including monthly & quarterly reviews and support on programme results and financials Administrative Support Support the Account Director with revenue forecasts and monthly reporting Be a process champion; embrace the company’s core working practices and nurture and encourage others to do so. Support reconciliation, and cash flow of specific client projects Manage Non Disclosure Agreements (NDA), Project or Programme contracts,, Service Level Agreements (SLA), Statement of Work (SOW) and other client documents. Support with expense and CRM (Saleforce) Management Marketing Support the team in how we market the GPJ brand to potential customers Capture & create social media content from relevant projects Post engaging social media content, relevant to the growth of the GPJ business Create & update case studies Assist with award entry submissions Core Competencies Client services / account management Sales management Relationship management Collaboration Creative judgment About You Over 3 years experience in a client facing Account Servicing role within an event or experiential marketing agency Outstanding attention to detail Ability to build positive relationships with clients, stakeholders, and internal team members to ensure the successful delivery of projects. Strong proficiency inGoogle Suite and Microsoft Office software Understands key project financial metrics (with guidance) Understands impacts of changes on project financial metrics (with guidance) Ability to travel as required Ability to work irregular hours in addition to normal business hours, to include nights, weekends and holidays as needed