Housekeeping Room Attendant

Main Role and Duties The Housekeeping Room Attendant is responsible for ensuring the cleanliness, comfort, and overall upkeep of guest rooms and common areas. As a front-line member of the housekeeping team, this role is vital in delivering a pleasant and hygienic experience to all guests through high cleaning standards and attention to detail. A) Daily Cleaning Duties Clean and prepare guest rooms including changing bed linens, dusting, vacuuming, mopping floors, and sanitizing bathrooms Replenish room supplies such as toiletries, towels, water, and in-room amenities Ensure room setups meet property standards and cleanliness requirements before guest check-in B) Common Area Upkeep Maintain cleanliness in hallways, elevators, lobbies, staff corridors, and other public areas Empty trash bins and ensure all designated areas are tidy and presentable C) Linen and Laundry Collect and transport soiled linen to the laundry area Restock clean linens and report any shortages or damages Handle guest laundry requests if applicable D) Guest Requests and Interaction Attend to guest requests such as providing extra towels, pillows, or other in-room items Respond politely and professionally to guest inquiries or minor concerns Report any guest complaints to the Housekeeping Supervisor for follow-up E) Room Inspection & Maintenance Reporting Report maintenance issues such as broken furniture, plumbing problems, or electrical faults Ensure proper use and care of housekeeping equipment and supplies Adhere to room inspection checklists and cleaning protocols F) Health & Safety Compliance Use cleaning chemicals and tools safely and in accordance with health regulations Wear personal protective equipment (PPE) as required Follow hygiene, sanitation, and COVID-19 safety procedures where applicable G) General Uphold grooming standards and wear a clean, complete uniform at all times Display a polite, respectful, and service-oriented attitude Handle guest items and property with care and respect Maintain confidentiality and privacy of guests at all times