About this role
Accountable for designing and running an AI-augmented global IT service operations function across a complex hybrid infrastructure estate. This includes owning core ITSM processes, managing the ServiceNow platform, and leading a global team to ensure service reliability and health.
Requires 12-15+ years of experience in IT Service Operations or infrastructure leadership, preferably within financial institutions or global MNCs. Must have deep hands-on experience with ServiceNow and a strong background in hybrid infrastructure and AIOps transformation.
What they're looking for
IT Service OperationsITSM Process OwnershipServiceNowAIOpsIncident ManagementProblem ManagementChange EnablementAsset Management
Frequently asked questions
What does a SVP, Head of IT Service Operations (Global Infrastructure & Cyber), Technology Group at GIC Private Limited do?
Accountable for designing and running an AI-augmented global IT service operations function across a complex hybrid infrastructure estate. This includes owning core ITSM processes, managing the ServiceNow platform, and leading a global team to ensure service reliability and health. Requires 12-15+ y…
What skills does this SVP, Head of IT Service Operations (Global Infrastructure & Cyber), Technology Group role need?
Key skills for this role include IT Service Operations, ITSM Process Ownership, ServiceNow, AIOps, Incident Management, Problem Management.
How much does a SVP, Head of IT Service Operations (Global Infrastructure & Cyber), Technology Group at GIC Private Limited pay?
The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.
Is this SVP, Head of IT Service Operations (Global Infrastructure & Cyber), Technology Group role remote, hybrid, or on-site?
This role is hybrid, based in Singapore.
How do I apply for this SVP, Head of IT Service Operations (Global Infrastructure & Cyber), Technology Group role?
You can apply directly on GIC Private Limited's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.