Field Process Engineer (Front-End Semiconductor/ West)

Responsibilities · Provide on-site technical support to front-end semiconductor OEM and fabrication customers for fluid system, gas delivery, and process application challenges. · Diagnose and resolve complex tool, system, process, and fluid delivery issues impacting customer uptime, yield, reliability, and operational performance. · Conduct root cause investigations and recommend corrective and preventive actions to resolve customer concerns. · Support tool installation, startup, qualification, and troubleshooting activities within customer facilities. · Evaluate customer fluid systems and identify opportunities to improve performance, reliability, safety, and operational efficiency. · Provide technical expertise and best-practice recommendations for high-purity fluid systems and gas delivery systems. · Lead technical discussions with customer engineering teams and establish credibility through deep application and process knowledge. · Develop and maintain strong technical relationships with key stakeholders within front-end semiconductor OEM and fabrication customers. · Work closely with Sales to identify, develop, and promote application solutions, products, and engineering services opportunities. · Conduct customer site assessments and technical evaluations to identify opportunities for process improvements and solutions deployment. · Design and develop application solutions proposals in collaboration with Sales, Engineering Services, and Commercial Proposal teams. · Support technical clarification meetings, solutions presentations, and customer workshops as required. · Collaborate with global Engineering Services teams, Product Engineering, Product Management, and Strategic Account teams to resolve customer challenges and support business growth initiatives. · Provide customer insights, application feedback, and market intelligence to support product development and strategic account planning. · Support internal associates' technical knowledge development th…