Application Support Executive (Healthcare Systems)

Responsibilities Provide Level 1 application support for clinical and internal systems, including troubleshooting, issue logging, and escalation Assist in system changes, user acceptance testing (UAT), and minor enhancements Support user access management, system setup, and basic configurations Perform data extraction, report generation, and basic analysis to support operational needs Work closely with clinicians and users to resolve system and workflow-related issues Coordinate with internal IT teams and vendors for issue resolution, system updates, and follow-ups Support system implementation, upgrades, and integration activities Assist in procurement, asset tracking, and basic administrative tasks Maintain system documentation, SOPs, and ensure proper tracking of issues and resolutions Support audit, compliance, and KPI reporting, and identify opportunities for process improvement and automation Requirements: Degree in IT, Healthcare, or related discipline, with 2 to 4 years of experience in IT support, application support, or similar roles Exposure to application/system support , including troubleshooting, user support, or ticket handling Experience in healthcare or clinical systems is an advantage but not required Basic knowledge of IT systems, networks, or system integrations Familiar with Excel and data reporting ; exposure to reporting or analysis is a plus Experience in procurement, administrative support, or operations coordination is advantageous Strong problem-solving, organisational, and communication skills, with the ability to support non-technical users Able to multitask, work independently, and adapt in a fast-paced environment To apply, please visit www.gmprecruit.com and search for Job Reference: X9YYYYXY To learn more about this opportunity, please contact Yingying at yingying.lai@gmprecruit.com We regret that only shortlisted candidates will be notified. GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239