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Senior CX Leader – Public Transit Experience

Go-Ahead Singapore

SingaporeFull-timeS$120 – S$180/mo

Posted 22 Jul 2026

About this role

Go-Ahead Singapore is seeking a Senior Customer Experience Manager to deliver customer-focused initiatives and lead a high-performing team. You will drive an end-to-end CX roadmap across interchanges, depots and digital channels, while collaborating with local authorities and internal stakeholders to ensure exceptional service delivery. The role requires strong communication, leadership and a proactive, detail-oriented mindset to improve commuter experiences in a fast-paced transport environmen…

Frequently asked questions

What does a Senior CX Leader – Public Transit Experience at Go-Ahead Singapore do?

Go-Ahead Singapore is seeking a Senior Customer Experience Manager to deliver customer-focused initiatives and lead a high-performing team. You will drive an end-to-end CX roadmap across interchanges, depots and digital channels, while collaborating with local authorities and internal stakeholders t…

How much does a Senior CX Leader – Public Transit Experience at Go-Ahead Singapore pay?

This role lists a salary of S$120 – S$180 per month.

Is this Senior CX Leader – Public Transit Experience role remote, hybrid, or on-site?

The listing is based in Singapore. Check the posting for remote or hybrid options.

How do I apply for this Senior CX Leader – Public Transit Experience role?

You can apply directly on Go-Ahead Singapore's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.