Operations Assistant

Key Responsibilities: Provide warm, efficient and accurate service to all customers. Take food and beverage orders, handle cashiering and POS transactions. Preparing drinks and assisting with basic food preparation. Assist in setting up and closing down the outlet each day. Ensure FOH cleanliness and hygiene standards are maintained at all times. Coordinate with the kitchen and service teams to ensure smooth flow of operations. Manage stock inventory. Attend to customer feedback and escalate service issues when needed. Adhere to all company SOPs and health/safety requirements. Requirements: At least 1 year of F&B experience (counter service, café, stall or restaurant). Familiar with basic FOH duties such as order-taking, cashiering, etc. Available to work on weekends/public holidays and on rotating schedule. Willing to learn and take on various tasks in a hands-on environment. Positive attitude, good communication skills and a team player. Willing to take instructions and support a team environment.