Located at Golden Cafe Food Court in Katong Shopping Centre, we are looking for a responsible and hands-on Outlet Supervisor to support the daily operations of the food court. The candidate will assist in maintaining service standards, ensuring smooth day-to-day operations, and supporting operational coordination within the outlet. Applicants should possess good communication and problem-solving skills, and be able to work effectively in a food court environment. Roles& Responsibilities • Assist in daily outlet operations and ensure compliance with company SOPs and operational procedures. · Manage POS system operations and maintain accurate daily sales records. · Assist the Outlet Manager in staff scheduling and manpower arrangements. · Ensure accuracy in cash handling and reconciliation processes. · Maintain outlet cleanliness, organisation, and operational standards. · Coordinate and ensure outsourced cleaning staff maintain proper cleanliness standards. · Oversee food hygiene and safety practices within the outlet. · Responsible for ordering, receiving, and checking goods and supplies. · Support basic staff supervision and maintain workplace discipline and operational standards. · Support daily operational coordination and handle basic customer service matters. · Report operational or maintenance issues to the management team when necessary. Essential Skills & Requirements • Minimum ‘N’ Level qualification with at least 3 years of relevant F&B operational experience. · Possess a valid Food Hygiene Certificate. · Experience in using Infotech attendance and scheduling modules is an advantage. · Basic computer literacy and ability to use POS systems and operational software. · Good hands-on problem-solving skills related to food court or coffee shop operations. · Able to work independently and maintain positive working relationships within the team. · Basic inventory monitoring and stock coordination experience preferred. Working Hours 6-day work week | 1 rest day per week (scheduled on weekdays) | Working hours based on operational roster requirements | Required to work on rotational shifts during weekends and public holidays. Remuneration Salary will be commensurate with the candidate’s experience, qualifications, and overall suitability for the role.