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Merchant Engagement and Enablement Specialist

Grab

SingaporeFull-timeOn-site

Posted 10 Jun 2026

About this role

Lead the design and execution of programs to drive merchant conversion, adoption, and long-term engagement. Oversee merchant outreach strategies, community engagement, and partnerships to grow business accounts across Grab services. Requires over 5 years of experience in programme management, merchant success, or field sales leadership. Must be proficient in CRM systems and analytics tools with a proven track record of managing cross-functional initiatives.

What they're looking for

Programme ManagementMerchant SuccessPartnershipsCommunity ManagementField Sales LeadershipCross-functional LeadershipStakeholder ManagementCRM Systems

Frequently asked questions

What does a Merchant Engagement and Enablement Specialist at Grab do?

Lead the design and execution of programs to drive merchant conversion, adoption, and long-term engagement. Oversee merchant outreach strategies, community engagement, and partnerships to grow business accounts across Grab services. Requires over 5 years of experience in programme management, mercha…

What skills does this Merchant Engagement and Enablement Specialist role need?

Key skills for this role include Programme Management, Merchant Success, Partnerships, Community Management, Field Sales Leadership, Cross-functional Leadership.

How much does a Merchant Engagement and Enablement Specialist at Grab pay?

The employer did not list a salary for this role. Most similar Singapore roles publish their band on the job page.

Is this Merchant Engagement and Enablement Specialist role remote, hybrid, or on-site?

This role is on-site, based in Singapore.

How do I apply for this Merchant Engagement and Enablement Specialist role?

You can apply directly on Grab's careers page. ApplyLah can tailor your résumé and cover letter to this exact role in seconds first.