Clinic Assistant (Part-Time) (No Tpa)

Looking for meaningful work in healthcare, but not a fan of fast-paced, corporate-style clinics? We are a friendly and patient-centered GP clinic in Tampines, looking for a Permanent Part-Time Clinic Assistant to join our warm and supportive team! We don’t deal with insurance or TPAs. So there’s no rushing, no sales targets, no pressure. Just real care for families, seniors, and children in our community. If you value teamwork, learning, and a more human work environment, we’d love to meet you. Why Join Us? No TPA workload & Stress – Enjoy a steady and well-paced clinic environment Supportive team – Work in a caring and patient-centered setting Competitive salary Performance Bonus Job Responsibilities: Front Desk & Patient Support Patient Registration – Assist with patient check-in and medical record updates Appointment Scheduling – Manage bookings and coordinate follow-ups Customer Service – Address patient inquiries in a polite and professional manner Billing & Payment Collection – Process cashless (CHAS, Medisave, MBS@gov) and cash payments Clinical Support & Assistance Perform Simple Triage & Measurements – Check blood pressure, height, weight, temperature Dispensing Medications Assisting Doctor in Procedures – Prepare and assist during minor procedures Chaperoning – Accompany female patients during examinations when required Handling Lab Specimens – Properly label, store, and coordinate delivery of test samples Administrative & Clinic Operations Inventory & Stock Management – Order and replenish medical supplies & medications Clinic Tidiness & Hygiene – Maintain cleanliness and organization of clinic areas Coordination with Laboratories & Vendors – Arrange courier services for lab tests Ad Hoc Duties – Other tasks as assigned by the doctor Work Schedule: Morning: Mon to Fri (830am to 130pm) Noon: Mon to Fri ( 230pm to 430pm) Night: Mon-Thu (7-9 PM) Weekend shifts: Saturday: 8:30 AM – 12:30 PM We are looking for someone who is: Compassionate & Patient-Oriented – Someone who genuinely cares for patients and treats them with respect and kindness. Good Communicator – Able to interact with patients and colleagues in a clear, polite, and professional manner, especially when handling inquiries or concerns. Team Player – Works well with doctors and colleagues to ensure the clinic runs smoothly. We value a positive and supportive work culture! Detail-Oriented & Organized – Ensures accuracy in patient records, billing, and medication dispensing. Adaptable & Quick Learner – Able to pick up new skills and adjust to different tasks. Reliable & Responsible – Punctual, dependable, and committed to maintaining high standards in clinic operations. Able to Handle Stress Calmly – Clinics can get busy at times! We need someone who can stay composed under pressure and maintain professionalism at all times. Comfortable with Basic IT Skills – Familiarity with computers for scheduling, billing, and patient records will be helpful.